When Louis DeJoy took over the U.S. Postal Service (USPS) in 2020, he assumed the function of postmaster basic with a serious overhaul on his thoughts. In March 2021, he unveiled his Delivering for America (DFA) initiative, a 10-year plan meant to assist the company finally “obtain monetary sustainability and repair excellence,” in line with the USPS. Since then, prospects have been inundated with common adjustments as a part of this transformation—from value hikes to slower supply service. In his newest replace on DFA, DeJoy has shared extra about what to anticipate going ahead. Learn on to search out out concerning the adjustments he says are “quickly” coming to the USPS.
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It has been two years for the reason that Postal Service first unveiled the plans for its decade-long overhaul, and there has already been important progress, in line with the company.
On April 27, the USPS launched its Second-12 months Progress Report on the DFA initiative. The report detailed lots of the achievements the company has made and the milestones it is reached throughout this time, together with bettering service efficiency for patrons and changing 125,000 workers to full-time positions.
“As we enter the third yr of our Delivering for America plan, there’s a new power and vibrancy on the U.S. Postal Service,” DeJoy mentioned in a press release. “As I journey the nation assembly with the good women and men of the Postal Service, it’s clear the investments we’re making are paying off—and it’s displaying by way of our improved supply for the American individuals and our enterprise prospects. The progress we have made within the final two years demonstrates that our plan is practical and achievable. We’re simply getting began.”

Regardless of the “sturdy progress” that has been made below the DFA plan thus far, there’s nonetheless quite a lot of work left to be finished. In the course of the 2023 Nationwide Postal Discussion board in Charlotte on Might 22, DeJoy highlighted what the Postal Service must concentrate on now throughout his keynote handle: modernizing the postal community.
“The most important initiative, and one that can handle a situation that has pushed excessive prices and restricted efficiency, is the redesign of our nationwide processing community and the working practices we deploy to make use of it,” the postmaster basic mentioned.
The USPS has already dedicated practically $7.6 billion of the plan’s $40 billion self-funded funding price range to place its modernization plans in movement, in line with a press launch. However within the third yr of its DFA initiative, the company will get extra aggressive in tackling its aim of making a modernized postal community.
“We should now execute quickly on our plans to deploy our community,” DeJoy mentioned throughout his handle. “That is the one approach to obtain the service and value enhancements mandatory for us to meet our mission to rescue this group.”
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The Postal Service’s modernization plans contain a quantity adjustments. However one of many key components of this technique is the formation of latest amenities. In keeping with the press launch, the USPS plans to ascertain a complete of 60 Regional Processing and Distribution Facilities (RPDCs) as a part of its DFA initiative.
“We’ve got launched a brand new, versatile development program to create a contemporary, streamlined and efficient community of latest or reimagined, clear, spacious and vivid processing amenities,” the company defined within the April 27 press launch.
Up to now, the USPS has simply gotten design work underway for 11 new RPDCs. These facilities will probably be positioned in Atlanta; Richmond, Virginia; North Houston, Texas; Greensboro, North Carolina; Santa Clarita, California; Portland, Oregon; Charlotte, North Carolina; Chicago; Indianapolis; Jacksonville, Florida; and Boise, Idaho
The Atlanta, Richmond, Charlotte, and Chicago RPDCs will probably be opened someday in 2023, with the others and extra areas anticipated to open “within the coming years,” per the company.

The creation of those facilities may appear unimportant to the common buyer—nevertheless it’s not. Because the USPS explains, these new RPDCs will permit the company to “simplify the motion of all lessons of mail and packages.”
In different phrases, the Postal Service is attempting to streamline and velocity up its deliveries with the formation of those regional amenities. The USPS says these new amenities will result in a number of operational adjustments, all with the aim of strengthening the company and bettering service for patrons.
“We’re going to deploy bundle sorting tools with considerably extra capability and class, giving us the flexibility to execute on methods to extend throughput and cut back price. And it will profit each mail and bundle circulate,” DeJoy defined throughout his keynote handle. “As soon as accomplished, this new community will be capable to settle for mail and packages at specified cutoff occasions and attain hundreds of thousands of supply factors the subsequent day, taking the Postal Service from the chief within the final mile to the chief within the final 150 miles.”
The postmaster basic added, “I consider we are able to change into the popular supply supplier within the nation, reclaiming quantity we have now misplaced through the years and capturing a good portion of the long run development within the market.”